How can a phone service charge you for redial?

Since we moved into our new house about a year and a half ago our phone service tells us that we will be charged for redials. How is this possible? How do they know that you used redial to call someone instead of putting it in manually?





Thanks for the answers!|||That don't seem possible. They must be on something. What would be the difference of punching the numbers in manually and redialing.





That phone company is nuts. Lol|||most phone companies have an "option" that will automatically re-dial a phone # for you if that particular line is busy when you call. and it does charge on a per use basis.





we have bellsouth home phone service and that is how it is. it is even listed in the front of our phonebook where it gives you the codes for things like call forwarding, cancel call forwarding, call block, etc.....





just call your phone co. and ask them|||to me it actually just means, just cuz you hit redial instead of dialing you are still being charged since its still a phone call...and not charged unless you are connected with the person.





some ppl belive it or not think because they use redial they wont be chargd again that since they are dialing the same number it wont matter.|||There is call back on busy (*66) or even speed dial (*72), but if you have a re-dail on your phone then use that.|||That is weird, I have never heard of that, WTF!?