Thursday, December 15, 2011

Can you object to a service charge?

Hi I have just been to a restaurant with my friends for one of their birthdays and we were charged a 拢20 service charge. I just wanted to know whether you can object to a service charge because I think it is very unfair that it is expected. Even though we were going to leave a tip. Thankyou.|||I think 拢20 is extortionate. I also think that when a restaurant or a waiter/waitress demands a tip or service charge, it is the height of bad manners and very presumptuous. Most people when they are happy with a restaurant and the meal that they have had will leave a tip anyway but I would never leave 拢20!! in my experience tips are usually a few quid as a gesture. If I was a waitress and recieved 拢20 i'd faint!!! lol


The next time you go for a meal, enquire with the establishment as to what their service charges are.|||I am not sure of policy in restaurants in the UK, but here in the US most restaurants automatically add a gratuity for large parties of 8 or more people. It is usually printed somewhere on the menu or posted at the host's station. I understand that tipping policies are different in other countries so I don't know if this situation would apply to you.


But really to answer your question you certainly can object to a service charge especially if you feel the service is lacking. It does not mean that they will take it off but if you have a legitimate beef chances are they will want to make the customer happy.|||In the UK service charges have to be advertised on the menu or some other prominent place if they are added automatically. They are ,however, entirely at the discretion of the customer and you do not have to pay the charge if you feel aggrieved or would prefer to leave a cash tip. It is sensible to tell the waiter who brings the bill that you object to the charge and also tell him why. If there was something wrong with your meal or with the service don't just walk out and whinge about it for the next week - tell the manager and give him a chance to put it right. After all, if he doesn't know about a problem how can he correct it?|||Standard service charge or gratuity is 18 to 20 % usually for parties of 8 or more. If your service was not up to standard and you think that the server does not deserve the gratuity added to the check you can always speak to the manager of the restaurante and explain that the service was bad and you don't think the gratuity should be added to your bill.|||The reason they add on the tip is because so many people don't know how to do math and figure a large group still only needs a standard tip. If your service was good then no I would not complain but if service was lacking then talking to management would be appropriate although they may just apologize not refund the tip depending on whether your complaint was made in a timely manner like food was cold did you eat it any way and then complain after wards.|||i had a place in the uk and there is no legal obligation to pay the service charge, most places state somewhere on the menu what % service they do charge- this does not guarentee that the staff will get it, some places pay per session flat rate from the tips( meaning the establishment keep any extra), and some divide it weekly on hours worked. If you like your service you are best not to pay service but give it to the staff directly so they have the option of pocketing it if the place is unfair. We used to have a note that any gratuities left went directly to the staff that served you which also indicated that staff had an hourly rate that was sort of decent- or ok for uk|||Yes .Unless it was stated on the menu or brought to your attention before you ordered. If you weren't informed you have every right to object. If I go to a restaurant that has service charges then I do not leave a tip/gratuity unless the service is exceptional.|||Before you order, read the menu. If it says there's a service charge and you don't agree, leave. There's no point whinging afterwards.





Once when I paid a restaurant bill, I was told "Service isn't included you know" I said "So I noticed" and walked out.

No comments:

Post a Comment